Our specialty is in providing tools, frameworks, and strategies to enterprises in the service sector. To do this, we focus only on specific systems in a growing enterprise that will drive and sustain an enterprise's growth strategy.
We believe that an enterprise in its growth stage should achieve maturity in the following systems: leadership, communication, planning, resource management, operations, improvement & innovation, performance management, documentation, and risk management.
Team Leadership Workshop
Organizational performance can never exceed the quality of its leadership. Leadership will play a role in driving action for the achievement of goals, attracting and keeping talent, innovation, inspiring social development, and forging partnerships.
Very few organizations admit they have leadership issues. The issue of leadership is always dealt with from the point of view of enterprise owners. The owners' management style drives the leadership culture.
The journey of a leader is not always clear, and definitely not easy. It is a path seldom chosen deliberately. Most of the time, you are thrust into a leadership role. You don’t initially embrace it.
For those who realize the necessity of leadership in society, the journey for them is more purposeful, more intentional. If this happens early in their lives, they are rewarded with greater wisdom and greater experience. They don’t turn away from challenges, so they learn early. The path to learning is not necessarily easy but it has progression. But this is not a common experience.
In most cases, most stumble into their leadership roles, and their leadership education. You need a partner, a mentor or a coach to make the journey bearable.
Learn more about how you can start your journey in leadership.
Strategic Planning Workshop
In spite of its importance, a lot of organizations still don’t plan. Strategy is still a necessity very few understand and know how to use it.
The strategy should not start or end in a workshop. It must be a continuing activity through the life cycle of the enterprise to survive, grow, and be competitive.
Strategic planning should be seen in three (3) time frames: short, medium, and long-term. Short-term is a time frame that looks at 1 to 3 years of operation. Medium-term is 3 to 5 years while long-term is 5 to 10 years.
The enterprise should be focusing on the vision. How do you convert vision into value? New business models should be considered. We should be looking closely at what markets to prioritize, what partnerships to get into or what acquisitions to make. The enterprise must explore what innovation strategy or a new road map to follow.
Learn how to leverage your strengths to take on opportunities through strategic planning.
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Human Resource Management Plus
There’s a lot of fad about employee engagement, talent management, and strategic human resource. If you bother to look closely at these HR practices and processes, most are still remnants of the “industrial relations” and “personnel management” movement.
Most approaches still do not have creative solutions for real employee engagement. Most cannot engage the largely millennial workforce of today. Just because the word strategic is attached to human resources, it doesn’t mean it is.
Most practitioners still do not measure the actual acquisition cost of talent. They don’t know how to apply the concept of ROI to knowledge-based workers. So many practices are into wasteful initiatives that cannot engage employees, cannot attract the “real fit”, and when they do, they lose them because of poor leadership.
Learn what strategy really means to human resource management.
Introduction to Quality Management System
This one day seminar is appropriate for enterprises who take their intention to formalize their quality management very seriously. The seminar will introduce you to the quality management movement and the quality management principles.
The seminar will walk you through the quality management framework under ISO 9000. You will learn about the recommended template and guide to organize your quality management so it is compliant with ISO 9001:2015.
The seminar covers the relevant questions you need to ask key stakeholders so a quality management policy can be put together. This will prepare stakeholders of the enterprise to contribute to the building of their quality management document.
Learn more about quality management systems.
Quality Management Builder
The Quality Management Builder is for enterprises with no existing quality management system. These enterprises are envisioning the adoption of ISO 9001:2015 as a quality management framework but are not yet ready to invest in certification.
We coach stakeholders on how to link the strategy and operational initiatives with the customer requirements.
This service is critical to enterprises intending to serve a global market or are required by their customers to subscribe to a quality management framework to guarantee satisfaction of agreed upon customer requirements.
The outcome desired from this service is to satisfy customer requirements using the ISO 9001:2015 framework to organize the enterprise's quality management system. A quality management system is a product of a leadership culture that subscribes to the Principles of Quality Management.
The integrity of quality management frameworks are slowly eroded by the practice of certain "consultants" and "experts" to a "Copy and Paste" engagement in building and implementing a quality management system based on ISO 9001:2015.
These "consultants" and "experts" are literally and actually copying the quality management document of a client and pasting it on another client's quality management document. This simply means that the consultant or expert is reselling a rehash version of the quality management document to a prospective client in the same industry.
On several occasions, I have seen from which company they actually copied the document because they forgot to remove the company's name in the document's headings and footers.
This for me is a new low in the practice of quality management. Why copy and paste when you can actually do it yourself. You just need a coach to walk you through the process of quality management.
Learn more about building your own quality management system.
Quality Management Document Review
A quality management document review is critical for enterprises with existing quality management systems based on ISO 9001:2015. It is even essential for those experiencing a regular incident of “non-conformities” and inefficiencies.
A document review of your quality management is not specifically required under ISO 9001. Organizations with complex key processes in its business model should at least undertake a review once a year prior to its annual business review.
Unresolved non-conformities or inefficiencies should be reflected in the internal evaluation during SWOT sessions of the strategic planning. Issues that remain unresolved can pose an operational risk.
Learn more about quality management document reviews and how to use results of learnings in a review to enhance SWOT analysis.
Employee Engagement & Communications
Employee engagement is the level of enthusiasm employees feel about their respective jobs. It also refers to your employees dedication.
Engaged employees are productive and drive the business' performance.
Employee engagement is essentially connected to job satisfaction and employee morale. It is, thus, linked to the enterprise's success.
Employers usually have no reliable way to measure the cost of acquiring employees. This is not even including the cost of making employees productive.
Most enterprises still see human resources as an operating cost. Business owners see it in the same level as supplies and furniture. It eschews the way they make decisions about leveraging this unique resource.
Learn creative ways to engage your employees and drive company performance.
Content Writing
This service is ideal for those who are still managing their cost in terms of digital or content marketing. You are just happy being found and not yet focused on building your brand.
Your main objective is just to get people to know who you are and the products and services you are offering. You are looking at cost per unit of content at the moment and not what value the content offers for your business.
On your own, you are probably doing any or a combination of any of the following:
Brainstorm themes and topics to focus on for content writing.
Write consistently using specific keywords and headlines for SEO.
Research quickly to come up with content friendly to SEO.
Design an outline as a guide for writing in the same style and format for every content.
Learn how to do it with less guesswork.
Content Development
This service is recommended for enterprises or individuals with a more or less clear vision of how they will project or create their brand. They aspire to be a leading brand or aspire to achieve an influencer status in their chosen niche.
It is presumed you already have a strategy and intend to link your content strategy with organizational strategy.
You already probably have some rudimentary idea of how to build your content. You are usually stumped by the challenge of execution.
Learn how you can design your content strategy to support your enterprise strategy.
Risk Management
Plans whether operational or strategic are decisions made now. Each decision has an expected outcome. Each outcome is a result of an opportunity explored and on the flip side is the risk.
There’s always a risk that the outcome will not be achieved. Learn what kinds of risk your enterprise is constantly exposed to and how to anticipate these risks or manage the impact of these risks.
Business is always confronted with many risks. These risks comes in any or a combination of any of these types:
Strategic Risks
Enterprises that do not operate according to their business model or strategy face strategic risks. These risks can impact the achievement of outcomes expected in the long-term.
Operational Risks
Risks that can affect day-to-day operations or projects are considered operational risks. The impact of these risks are almost immediate. Events or conditions preventing the execution of key processes are operational risks.
Compliance Risks
When enterprises either by deliberate action or lack of oversight fail to comply with statutory or regulatory requirements of their industry or customer, will eventually face compliance risks. These kinds of risks come with specific penalties either through a withdrawal of a legal status, cessation of operations, monetary sanctions or even imprisonment of executives.
Reputational Risks
A key element of branding is goodwill. Goodwill comes from building a reputation. When an enterprise appears to undermine its customer, is sanctioned by the government or fails to meet the expectation of the public, its reputation eventually becomes a casualty. Damage to reputation always carries a very heavy price.
Learn how to manage risks, anticipate, and minimize its impact on your enterprise.
Enterprise Pathfinder
The Philippine government is lifting restrictions on foreign ownership in industries used to be reserved exclusively to Filipinos. With these liberalizations favoring foreign investments come the challenges in navigating through the maze of statutory and regulatory compliance.
This service is made available to foreign companies intending to operate in the Philippines. The service helps the foreign principal to navigate national, local, and regulatory requirements of forming a company. It includes representation to national agencies, local governments, and regional offices of regulatory agencies.
The service also helps facilitate any form of partnership or business relationships with local enterprises or business support organizations. To assist in narrowing the lead time from formation to operation, the service will enable the principal to constitute the operating team.
Learn how we can help you invest and operate your enterprise in the Philippines.
Business Model Generator
The Business Model Generator is a service helping you generate business ideas based on your interest, experience, personality, competence & knowledge, hobbies, work experience, current trends, and other factors. These factors are considered to provide a high degree of success if you should invest and venture into a particular business model.
The information and business models explored can complement your product or business ideas resulting from your personal or team brainstorming.
The framework used in generating ideas is the Business Model and Value Proposition Canvas developed by Alexander Osterwalder and Yves Pigneur. If you are currently having difficulty generating business ideas or innovating your business model, this is a service to aid you in your thinking and decision-making process.
If you want to know more about business modeling, you can view the video tutorial on YouTube explaining the Business Model Canvas and the Value Proposition Canvas.
This service will help you with business ideas to get you through the new normal.
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